Last Updated: December 12, 2020
IMPORTANT: BY USING THE GREENCHOICE SERVICES, YOU AGREE TO RESOLVE ANY DISPUTE WITH GREENCHOICE THROUGH BINDING ARBITRATION, NOT IN COURT, AND YOU WAIVE CERTAIN RIGHTS TO PARTICIPATE IN CLASS ACTIONS. CERTAIN EXCEPTIONS AND WAIVERS ARE DETAILED IN SECTIONS 13 AND 14.
When we say “GreenChoice Services”, we mean GreenChoiceNow.com, any GreenChoice mobile app(s), and all related services, content, functionality and transactions offered by GreenChoice on or through GreenChoiceNow.com and the GreenChoice app(s).
When we say “you” or “your”, we mean users of and visitors to the GreenChoice Services (including you).
When we say “Members”, we mean users of the GreenChoice Services who have registered for GreenChoice accounts (including you, if you’ve done that).
To save your dietary preferences, build a shopping list, view your past orders, and track your carbon footprint offset on GreenChoice, you must become a Member by registering for an account with the GreenChoice Services. You must be at least 18 years old to register for an account. You are limited to one account per individual.
You agree that all registration information you provide us will be accurate and complete, and you agree to keep your account information current and up-to-date. You agree to keep your GreenChoice username and password confidential. You will be responsible and liable for all purchases made, and anything else that occurs, through your account.
Please notify us immediately of any suspected unauthorized activity on your account by sending an email to firstname.lastname@example.org
We work with 72Lux Inc DBA “Shoppable” to allow you to shop popular stores GreenChoice-style.
By using GreenChoice, you can easily filter by your dietary needs and values, compare products’ impact on your health and the environment, and order carbon-neutral from the stores listed on GreenChoice Services.
Although you are able to find information about and purchase products using GreenChoice Services, we are not the merchant of record (the stores you order from are), nor are we a party to any transaction you make with these stores. Accordingly, we shall have no liability to any party in connection with such transactions.
All stores listed on GreenChoice offer standard shipping to all 48 continental states, plus the District of Columbia. Some of the store’s offer 2-day shipping on eligible orders, but at checkout you will always be shown an estimated delivery date of seven days from the order date. All stores offer extended shipping to Alaska, Hawaii, and Puerto Rico, for an additional charge.
We offset the carbon emissions associated with shipping your orders.
b. Payment Authorization.
You authorize GreenChoice (and the stores you’re ordering from using GreenChoice Services) to charge all sums for orders that you make to the payment method designated on our checkout page. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. GreenChoice reserves the right to request additional information from you if we have reason to believe, in our sole discretion, that a payment method may be fraudulent.
c. Prices & Fees.
You understand that GreenChoice reserves the right to change its prices at any time, at its discretion. GreenChoice may change the fees for our Service as we deem necessary or appropriate for our business, including but not limited to delivery fees and service fees.
d. Refunds and Credits.
All returns will go through the store who shipped you the product(s). Return policies through GreenChoice match the return policy on the store’s site. Generally most stores accept returns within 30 days with exception of final sale merchandise or certain categories. For more information regarding a specific store’s return policy or a specific product please contact us at email@example.com; we’re more than happy to help point you in the right direction.
If you are not satisfied with your order, please contact the store you ordered from within thirty (30) days of receipt. GreenChoice has no obligation to provide refunds or credits, but may grant them at our discretion. Credits are nontransferable and not exchangeable for cash.
If any item you request becomes unavailable on the GreenChoice Services, instead of canceling an order, we may, in our discretion, purchase and/or have fulfilled the unavailable item(s) on your behalf from third parties. If we do this, we will of course only charge you the price quoted in your GreenChoice purchase order.
Items sold on the GreenChoice Services may be subject to sales tax. Prior to placing your order, you will see an estimate of the tax to be collected on your order. This tax amount will depend on various factors, including the items purchased, the shipment destination, and the store(s) you order from.
Over time, we may in our discretion implement additional policies, such as regarding refunds, credits, shipping, delivery, or payment. We will post these policies on the GreenChoice Services; you agree that you will review these policies to the extent they may pertain to or be material to you.
You are not permitted to purchase products on GreenChoice for the purpose of resale, rental, or to ship to your own customers or potential customers.
a. Use at Your Own Risk.
By using GreenChoice Services, you acknowledge that any reliance upon any advice, opinion, statement or other information displayed or distributed through the GreenChoice Services is at your sole risk.
b. Accuracy, Completeness and Timeliness of Information.
GreenChoice works hard to ensure the accuracy of the information it provides throughout GreenChoice Services. However, we rely solely on data obtained from many sources, therefore we cannot guarantee the accuracy of the information or any analysis that uses such information. Some of the information is information we have created, and some is information that has been created by other brands and companies offering or creating the products. Despite our efforts to be accurate, we don’t guarantee any aspect of any information on the GreenChoice Services, including, without limitation, search filters, product categories and tags, GreenScore® ratings, product images, descriptions, and specifications.
If you purchase a product that is not as described, you agree that your sole remedy is to follow the return and refund policy of the store you ordered from on GreenChoice.
We reserve the right to correct any errors, omissions, or publish updates on any portion of our Content without notice. If you find an error or notice something that doesn’t look right on the GreenChoice Services, we would greatly appreciate it if you would let us know by contacting us at firstname.lastname@example.org. We take information accuracy very seriously, appreciate your assistance, and apologize for any inconvenience.
c. Nutritional Information & Allergens.
Any nutritional, ingredient and allergen information displayed on the GreenChoice Services is based on information provided by product manufacturers and suppliers who may modify their products and update their labels from time to time. For this reason, we cannot guarantee that such information is accurate or complete. In addition, any food that you purchase on GreenChoice Services may be prepared, stored or packaged in facilities that process the 8 major U.S. allergens – milk, eggs, fish, shellfish, tree nuts, peanuts, wheat and soy. We cannot guarantee that cross-contamination may occur between ingredients.
d. Product Information.
GreenChoice does not assume any liability for inaccuracies about products, whether based on manufacturer information, third party information, GreenChoice users’ information, or on ratings and assessments generated by us. You should carefully read all information provided by the manufacturers of the products, whether online or on the actual product packaging and labels, including the ingredients, health claims, and allergen information before using a product. For additional information about a product, please contact the manufacturer directly. We also encourage you to conduct the appropriate research and obtain the necessary medical advice to determine the best cosmetic or personal care product for your needs.
e. Assessments, Ratings, and Opinions.
We’re constantly evolving our GreenScore® ratings as new research emerges and trustworthy data becomes available. The descriptions used to describe each rating tier constitute the opinion of GreenChoice. They only qualify the food ratings according to the GreenScore® rating method. These descriptions do not refer directly to the product’s quality. The information provided is for informational purposes only. Although we aim to provide accurate and up-to-date information, no guarantee is made to that effect.
f. Third Party Sponsors and Advertising.
There is no sponsored content or advertising on the GreenChoice Services.
g. Affiliate Disclaimer.
GreenChoice is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites. We also earn affiliate fees from the stores listed on GreenChoice Services. The stores generally pay us 2-4% of the cart total. What we earn from these affiliate relationships enables us to provide trustworthy, unbiased information to you; we also invest a portion of these fees into carbon offsets that make your online grocery shopping experience carbon-neutral.
h. Professional Healthcare Advice Disclaimer.
We may offer health-related products such as foods or drinks with potential or actual beneficial qualities or fitness claims, or other alternative health remedies.
Please note that no information on the GreenChoice Services, is intended to be a substitute for the diagnosis, treatment or advice of a medical professional. You should not use the Services for the diagnosis or treatment of a health problem or disease. The GreenChoice Services do not include all information regarding precautions, side effects, or interactions and should not be understood to indicate that any product is safe for you.
You should always consult your healthcare provider for more information about what products you should and should not use or consume. Please contact your medical professional immediately if you suspect you have a medical problem. Likewise, you may consult the actual product information included with the product (including package inserts) or contact the manufacturer of the product for additional information.
All content on the GreenChoice Services (including, for example, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, information, code and software, and the selection and manner of compilation and presentation), is the exclusive property of and owned by GreenChoice, other content providers (such as GreenChoice’s store partners or suppliers) or their licensors, and may be protected by copyright, trademark and other applicable laws.
Your access to and use of the GreenChoice Services does not grant you any license or right to use any trademark, logo or service mark displayed on the GreenChoice Services. GreenChoice, its suppliers, other content providers, or their licensors retain full and complete title to and reserve all rights in the material on the GreenChoice Services, including all associated intellectual property rights. GreenChoice neither warrants nor represents that your use of materials on the GreenChoice Services will not infringe rights of third parties.
You may access the GreenChoice Services only for your personal and non-commercial use, and you may not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access.
Any other use of the material on the GreenChoice Services, including, without limitation, the modification, distribution, transmission, performance, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the GreenChoice Services, or use of the GreenChoice Services for purposes competitive with GreenChoice, or for other commercial purposes, is expressly prohibited. You agree to abide by all additional restrictions displayed on the GreenChoice Services as they may be updated from time to time.
You acknowledge that you are responsible for all materials you submit to GreenChoice via the GreenChoice Services or other electronic communications (including through any components of the GreenChoice Services administered by third parties, such as tools that allow you to interact with the GreenChoice Services through Facebook and other social media platforms), including the legality, accuracy, appropriateness, originality and copyright of any such material.
You agree not to submit content that (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, , rights of publicity or privacy or other intellectual property rights; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, dishonest, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; (vii) promotes illegal or harmful activities or substances or is illegal or harmful; (viii) has a commercial purpose; or (ix) can be considered a third party’s private or confidential information.
When accessing and using the GreenChoice Services, you agree that you will not:
– Engage in conduct that is fraudulent or otherwise harmful to GreenChoice, our partners or any other user;
– Display to others, mirror or frame the GreenChoice Services, or any component of the GreenChoice Services;
– Access, tamper with, or use non-public areas of the GreenChoice Services, GreenChoice’s computer systems, or the technical delivery systems of GreenChoice or GreenChoice’s providers;
– Probe, scan, or test the vulnerability of any GreenChoice Services or breach any security or authentication measures;
– Interfere with the access of any user, host or network, including, without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the GreenChoice Services;
– Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure intended to protect, limit access to or control the GreenChoice Services;
– Disclose, or permit third parties to use, your login credentials and/or account;
– Use a third party’s credentials, conceal your true IP address, or otherwise impersonate or misrepresent your identity or affiliation with any person or entity;
– Use the GreenChoice Services to determine whether a third party holds any type of account, or to learn about or verify information about the account that is not yours;
– Access the GreenChoice Services if we have prohibited you from such access;
– Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
– Use any meta tags or other hidden text or metadata utilizing a GreenChoice trademark, logo, URL or product name without GreenChoice’s express written consent;
– Decipher, decompile, disassemble or reverse engineer any of the software used on or in connection with the GreenChoice Services;
– Collect any personally identifiable information from users of the GreenChoice Services or use any such information found on the GreenChoice Services.
You agree that you will only access the GreenChoice Services from devices that have up-to-date operating systems and security software.
If you are accessing the GreenChoice Services as an employee or agent, you acknowledge that you are extending the permanent consent and authorization described above on behalf of your employer or principal, and you represent that you have authority from that employer or principal to do so.
If you are accessing the GreenChoice Services as an employer or principal, you authorize your employee or agent to extend on your behalf the permanent consent and authorization described above, and you acknowledge that your permanent consent and authorization will bind all of your employees and agents.
GreenChoice has reserved the right, in its sole discretion, to terminate users of the GreenChoice Services, including GreenChoice’s store partners, who infringe on copyrights of GreenChoice or others. If you believe that your copyright, or the copyright of a person on whose behalf you are authorized to act, has been infringed, please send a written notice to GreenChoice at email@example.com containing the following information:
– A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
– Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.
– Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
– Contact information for the notifying party, including name, address, telephone number, and email address.
– A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
– A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
YOUR USE OF THE GreenChoice Services IS AT YOUR SOLE RISK. THE GreenChoice Services, AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, ADVICE AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE GreenChoice Services ARE PROVIDED SOLELY ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THESE DISCLAIMERS INCLUDE, WITHOUT LIMITATION:
– THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
– ANY WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING;
– THAT ACCESS TO THE GREENCHOICE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE;
– THAT THE GREENCHOICE SERVICES WILL BE SECURE;
– THAT THE GREENCHOICE SERVICES OR THE SERVERS THAT MAKE THE SITES AVAILABLE WILL BE VIRUS-FREE; AND
– THAT COMMUNICATIONS SENT FROM THE GREENCHOICE SERVICES ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS.
YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE SITES AND THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE SITES MAY NOT BE SECURE AND MAY BE INTERCEPTED OR OTHERWISE ACCESSED BY UNAUTHORIZED PARTIES.
IN NO EVENT SHALL GREENCHOICE OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, INVESTORS, AGENTS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AFFILIATES, PARENTS, SUBSIDIARIES, LICENSORS, SUBLICENSEES, SUCCESSORS OR ASSIGNS (COLLECTIVELY, WITH GREENCHOICE, THE “GREENCHOICE ENTITIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SERVICE OR WITH THE DELAY OR INABILITY TO USE SAME, OR FOR ANY BREACH OF SECURITY, OR FOR ANY CONTENT, MENU ITEMS, AND SERVICE OBTAINED THROUGH OR VIEWED ON THE SERVICE, OR OTHERWISE ARISING OUT OF THE USE OF SAME, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, REGULATION, COMMON LAW PRECEDENT OR OTHERWISE, EVEN IF THE GreenChoice ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND EVEN IF SUCH DAMAGES RESULT FROM ANY GreenChoice ENTITY’S NEGLIGENCE OR GROSS NEGLIGENCE. IN NO EVENT SHALL THE GreenChoice ENTITIES’ AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED ONE HUNDRED U.S. DOLLARS (U.S. $200.00) OR THE COST OF THE INCIDENT (E.G., YOUR PURCHASED GOODS)) FROM WHICH ANY ALLEGED CLAIM ARISES. ADDITIONAL DISCLAIMERS BY GreenChoice MAY APPEAR WITHIN THE SERVICE AND ARE INCORPORATED HEREIN BY REFERENCE. TO THE EXTENT ANY SUCH DISCLAIMERS PLACE GREATER RESTRICTIONS ON YOUR USE OF THE SERVICE OR THE MATERIAL CONTAINED THEREIN, SUCH GREATER RESTRICTIONS SHALL APPLY. SOME JURISDICTIONS RESTRICT OR DO NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS, AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU. IN CASES WHERE SUCH LAWS APPLY, LIABILITY OF THE GreenChoice ENTITIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW AND SHALL NOT HAVE THE EFFECT OR WAIVING RIGHTS THAT MAY NOT BE WAIVED AS A MATTER OF LAW.
The laws of the State of Massachusetts apply to everything relating GreenChoice and the GreenChoice Services relationship to you. This means that any and all disputes, claims and controversies arising out of or relating to the GreenChoice Services, including the sale of products or the content, services, or technology, on or used through the GreenChoice Services, shall be governed by and construed exclusively in accordance with the laws and decisions of the State of Massachusetts.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and GreenChoice agree that these Terms may affect interstate commerce and that to the broadest extent permissible under law, the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions.
This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising, and any content available on or through any GreenChoice Services); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
By agreeing to these Terms, you agree to resolve any and all disputes with GreenChoice as follows:
Initial Dispute Resolution: Most disputes can be resolved without resort to litigation. You can reach GreenChoice at firstname.lastname@example.org. Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with GreenChoice, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.
To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, GreenChoice will pay the additional cost. If the arbitrator finds the arbitration to be non-frivolous, GreenChoice will pay the fees invoiced by JAMS, including filing fees and arbitrator and hearing expenses. You are responsible for your own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise.
The parties understand that, absent this mandatory arbitration provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
You and GreenChoice agree that any arbitration will take place in the county of your billing address, provided that you may attend telephonically or videographically, in which case we will do the same. You and GreenChoice further agree to submit to the personal jurisdiction of any federal or state court in Suffolk County, Massachusetts in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Exception for Litigation of Intellectual Property and Small Claims Court Claims: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring enforcement actions, validity determinations or claims arising from or relating to theft, piracy or unauthorized use of intellectual property in state or federal court or in the U.S. Patent and Trademark Office to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court’s jurisdiction.
30-Day Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above by sending (from the email address you used to create your Account) written notice of your decision to opt out to email@example.com with the subject line, “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT.” The notice must be sent within thirty (30) days of your agreement to these Terms; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt out of these arbitration provisions, GreenChoice also will not be bound by them.
Changes to This Section: GreenChoice will provide thirty (30) days’ notice of any changes to this section by posting on the Service, sending you a message, or otherwise notifying you when you are logged into your Account. Amendments will become effective thirty (30) days after they are posted on the Service or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on “Changes to This Section” is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Service.
Survival: This Arbitration and Class Action Waiver section shall survive any termination of your Account or the Service.
However, the foregoing does not apply to section 13; a change to section 13 may only occur upon the bilateral agreement of both of us.
We may close your account at any time in our sole discretion and without notice to you. In no case will GreenChoice’s closure of your account, or reduction of your access to the GreenChoice Services, waive or affect any other right or relief to which GreenChoice may be entitled.
Headings are for reference purposes only and do not limit the scope or extent of any section.
If you have any questions or comments, please contact our team by:
(1) emailing us at firstname.lastname@example.org
(2) contacting us by phone at 1-617-855-9025
(3) mailing us at GreenChoice, PBC at the following address:
444 Somerville Ave.
Somerville, MA. 02143
Much love & health,
GreenChoice is the first carbon-neutral online grocery marketplace. We help conscious consumers easily buy the best products for their health & the planet ~ and offset the carbon footprint of every purchase by investing in clean energy and reforestry projects. We’re trying our best to do our part.